Computer Technicians are responsible for the operation, maintenance and repair of computer software systems or hardware for companies in a variety of industries. These professionals are experts in how computers work and are capable of solving problems that baffle the average user. They often offer tech support by phone to frustrated consumers. These professionals may also perform installation of hardware and operating systems, update computer software programs, test connections and operate devices as part of a network. Many small businesses do not have full-time IT staff and rely on contracting technicians to provide support. Our 7 year old tower didn’t boot – power supply was replaced and voila!
What are the benefits of a computer technician?
Some of these professionals are self-taught or have natural talent for troubleshooting, but they must be knowledgeable about the various types of computer equipment and software used by their clients. They are expected to explain technical issues in ways that nontechnical people can understand. They may also have to juggle several projects at once, as some companies will need to hire them for on-site or offsite support.
Those looking to become a Computer Technician can get started by taking a vocational class at their local community college. They can then take on a job in the field to gain experience and learn about computer maintenance and repair. They can also find a mentor to teach them the business. Those interested in finding a technician for their personal computers can look online for reviews and recommendations.
When hiring a Computer Technician, it is important to look for one who offers a wide range of services and doesn’t charge an arm and a leg. It is also a good idea to find a technician who will be available at a convenient time for the client, such as after working hours.